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Frequently Asked Questions
Check the shipping confirmation email for your tracking link. If you haven't received one, contact customer support with your order number.
Shipping charges are calculated at checkout based on order weight, dimensions, and destination.
Some items are packaged in case packs or pallet quantities to ensure safe transit and volume pricing.
Yes, we offer special tier pricing for commercial contractors and bulk orders. Contact our team for a custom quote.
We offer hassle-free returns on eligible items within 30 days of receipt. Products must be in original condition and packaging.
Most in-stock orders ship within 1-2 business days and arrive within 3-5 business days depending on your location.
Yes, all our LED fixtures and bulbs carry manufacturer warranties ranging from 3 to 5 years.