SHIPPING INFORMATION

FREE SHIPPING ON ORDERS OVER $550! This offer excludes led T8, T5, integrated tubes & solar fixtures.

RESTRICTIONS:

$14.95 Economy Shipping or Free Shipping DOES NOT apply to wholesale orders, and orders that must be shipped by freight due to quantity/size of items. Orders placed within the contiguous 48 US states only qualify for $14.95 Economy Shipping or Free Shipping. We reserve the right to choose the shipping method based on cost. Typical delivery time for orders that qualify for $14.95 Economy Shipping or Free Shipping is 7 to 10 business days.

Orders shipping to APOs, PO Boxes, Hawaii, Alaska, or any US Territory DO NOT qualify for $14.95 Economy Shipping or Free Shipping.

INTERRUPTION OF SERVICE

Online stores, USPS and UPS shall not be liable for any interruption of service due to causes beyond its control, including, but not limited to, the following: the unavailability or refusal of a person to accept delivery of the shipment; acts of God; acts of public authorities acting with actual or apparent authority; acts or omissions of customs or similar authorities; insufficient information provided by a customer; the application of security regulations imposed by the government, or otherwise applicable to the shipment; riots, strikes or other labor disputes; civil unrest; disruptions in air or ground transportation networks and natural disasters.

Economy shipping takes 7-10 business days and is not guaranteed.

SHIPPING TIMES

Most orders that ship ground usually ship the same business day if placed before 1:00PM EST and the items are in stock. Orders that ship economy will ship within two business days if placed before 2:00PM EST and the items are in stock.

TRANSIT TIME

Please note that certain items are shipped directly to our customers from our manufactures across the United States. For these items, please allow 5-7 business days for delivery. Shipments are made by UPS, FedEx or mail from our warehouse in Atlanta,GA. Days are business days from when we ship your order, and do not include weekend or holidays like Thanksgiving. Please add 1 - 2 working days from when you place your orders for us to process, package and ship it.

We strive to ship within two business days. Sometimes a delay will occur if we are out of stock. UPS does not deliver on the weekends unless you order special Saturday delivery at extra cost. Please contact us to arrange this.

You can email us at [email protected] or call 1888-418-2852, Monday-Friday 9AM-6PM EST.

WHICH SHIPPING OPTION IS BEST?

UPS Ground - best if you are not in a rush and the shipment weighs more than 1 or 2 lbs. UPS has very good tracking. UPS ground reaches the entire continental US plus HI and AK. Do not use for APO or PO boxes.

Economy – This method offers the best value but it does not provide a guaranteed delivery date. Orders are generally processed for shipment within 2 business days and transit time is 3-10 business days. Economy shipping will work for USPS PO Boxes, APO and FPO addresses. This will include shipping methods of UPS & FedEx Ground & USPS.

Alaska, Hawaii and APO Addresses
Shipments to Hawaii and Alaska can now be shipped by UPS Ground, FedEx Ground or US mail. UPS and FedEx ground services are normally cheaper unless the item is very light. For APO and FPO addresses please select the US Mail shipping option, as this is the only option available. In some cases our shipping calculator may underestimate the actual shipping costs if the package is oversized. In this case we will notify you of any additional charges before shipping. You may cancel your order at this point without penalty.

USPS and Oversized Packages
Due to the new USPS rate changes, we reserve the right to ship any oversized package using UPS or FedEx to prevent additional shipping charges to our customers. Any package over one cubic foot (12x12x12 ft.) is considered oversized.